Our secure payment works in a secure environment with SSL in 512 bits
Accepted Payment Options
The payment options that we accept are:
Credit Cards (Visa, Mastercard, Discover, and American Express);
At this time, we do not accept purchase orders, cash, check or money orders, nor do we offer any sort of layaway or COD service.
How long will it take for my payment to be processed?
Most order payments will be processed and authorized within the next business day.
Once an order is submitted, credit cards will be pre-authorized for the total dollar amount of the order. Although the pre-authorized amount will show up immediately, this does not mean that charges have been made.
In addition to the bank’s authorization, third-party software systems will run various authorization checks. If the order is not authorized by POISON, the order will not be processed, nor will an order confirmation be issued. If this occurs, the customer will not be charged. It will; however, take on average 2-3 business days for the pre-authorized charge to disappear. In certain cases, it takes several days for the charges to go away.
If you are having issues with your payments please contact our customer support for more assistance.
Orders on Hold
If your order is on hold, there might be a few reasons why it is not processing:
The payment information needs to be verified
The product may be out of stock or pre-ordered
After the product is in stock or the billing is verified, the status will change back to "Processing".
If you have any questions about the status of your order, please contact our customer service!